Frequently Asked Questions
Everything you need to know about your Coco & Lola shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days. International shipping times vary by destination.
What is your return policy?
We offer returns on full-priced items within 14 days of delivery. Items must be in original condition with tags attached. Sale items are eligible for store credit only.
How do I find my correct size?
Each product page features a detailed size guide. Since we curate various designers, we recommend checking the specific measurements provided for each garment.
Can I change or cancel my order after it's placed?
Once an order is confirmed, it is processed immediately for dispatch. Please contact our customer care team within 30 minutes of ordering to request any changes.
Do you offer Buy Now, Pay Later options?
Yes, we support Afterpay and Klarna, allowing you to split your purchase into four interest-free installments.
Are your items authentic?
Absolutely. Coco & Lola is an authorized stockist for every brand we carry, ensuring 100% authenticity and premium quality for every piece.